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Customer Feedback

We ask our customers to provide feedback (good, bad or ugly) via our online feedback form.

Below are the latest customer reviews (in reverse chronological order):

Thank you for the fast refund and your responsiveness overall. It's nice to get customer support that actually lives up to its name.
[SYSTEM note: item lost in transit]

NL (France)

07-06-2019 16:35

Thanks very much for your very quick delivery of my order of DAC tarp poles.
[SYSTEM note: submitted via email]

Steve (Endurance Cyclist)

13-05-2019 15:58

Excellent service. Helpful support when I experienced problems making payment. Order despatched within hours of being placed. Looking forward to a more peaceful night next time I am camping in a gale thanks to some decent tent pegs..


03-09-2018 20:24

Really quick dispatch and delivery. Odlo top good quality as per Scramble review.


29-01-2018 11:08

The windshield arrived today and it fits perfectly into my kettle and the finish of the product is good. Can you thank the manufacturer. The inclusion of the sub zero is very welcome. I'd have no hesitation recommending the product and you as a retailer to friends.


28-01-2018 11:58

Exceptionally good service. I am a Finnish customer and had some technical problems with PayPal so I accidentally paid twice. The seller solved the problems and made the necessary refund and sent the products, all this within a couple of hours. This was admirable because the date was the 23rd December and they were officially closed for the holiday. Excellent, informative, polite service.


25-12-2017 07:02

Many thanks for getting the windshield to me so promptly, it arrived safely. Really like it - very simple but robust, clever design.


16-11-2017 19:40

Arrived in quick time and well packed - good service!


04-10-2017 05:48

Excellent service and product, highly recommended.


19-04-2017 20:46