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Customer Information Summary
Contents
Click on the headings for details.
Shipping Rates
- FREE UK delivery on orders of £30 or more
- UK Economy = £2.85 (3 - 10 working days)
- UK Standard = £3.95 (2 - 6 working days)
- International shipping available for the European Countries Outside the EU, US and Canada, Argentina, Australia, Brazil, New Zealand, Russia and Singapore (click for rates)
Delivery & Returns
- Goods ship within 1 – 2 working days of us receiving your order (though often, but not guaranteed, we'll ship the same day if we receive your order before 2pm BST)
- 30 day money back guarantee
- Customer pays return postage, unless we made a mistake
Payment & Prices
- Payment is conducted via PayPal's secure SSL encrypted service (although PayPal process the payment you don't need to have a PayPal account, you simply enter your card payment details from their payment page).
- The price displayed is the price you pay at checkout
- Prices in non-GBP currencies are approximate and for guidance only
- All transactions are completed in GBP
Clearance Items
The status of clearance items are clearly indicated on their product page.
Clearance items are either:
- New products reduced to clear, or
- Graded products in excellent condition but which cannot be sold as new (the various product grades are outlined here)