Customer Information Summary

Contents

Click on the headings for details.

Shipping Rates

• FREE UK delivery on orders of £30 or more
• UK Economy = £2.85  (3 - 10 working days)
• UK Standard = £3.95  (2 - 6 working days)
• International shipping available for:
  Non-EU European Countries, USA, Canada, Australia, New Zealand, Japan, South Korea and Singapore (click for rates)

Delivery & Returns

• Goods ship within 1 – 2 working days of us receiving your order (though often, but not guaranteed, we'll ship the same day if we receive your order before 2pm BST)
• 30 day money back guarantee
• Customer pays return postage, unless we made a mistake

Payment & Prices

• Payment is conducted via PayPal's secure SSL encrypted service (although PayPal process the payment you don't need to have a PayPal account, you simply enter your card payment details from their payment page).
• The price displayed is the price you pay at checkout
• Prices in non-GBP currencies are approximate and for guidance only
• All transactions are completed in GBP

Clearance Items

The status of clearance items are clearly indicated on their product page.
Clearance items are either:

• New products reduced to clear, or
• Graded products in excellent condition but which cannot be sold as new (the various product grades are outlined here)